Amazon ASIN Suspension Appeals
Keep your valuable ASINs up and running on Amazon
Get started now!
The stakes are high. Your Amazon account is suspended. You are losing revenue. Your stress level is off the charts.
Let Riverbend Consultant take on the fight
- Our team includes more than a dozen ex-Amazon employees from Seller Performance, Account Health, Seller Support and more. They understand the appeals process better than anyone else. In some cases, they created it!
- Our analysts dissect your ASIN to ensure we have a full understanding of the issues at hand.
- Our consultants write winning appeals that address Amazon’s concerns.
- We are relentless. As your advocates with Amazon, we will try every possible solution for your problem.
Suspension types we have successfully appealed
- Account verification
- Best-seller rank (BSR) manipulation
- Code of conduct
- Condition
- Counterfeit complaints
- Drop-shipping
- Expired products
- Forged documents
- Frauded account
- Inauthentic complaints
- IP – copyright infringement
- IP – patent infringement
- IP – trademark infringement
- Late shipment rate
- Linked accounts / related accounts
- Listing violations
- Order defect rate
- Platform manipulation
- Price gouging
- Restricted products
- Review manipulation
- Used sold as new
- Variation abuse
- Verified tracking rate (VTR)
The Riverbend Appeal Process
1
Assess & Assist
We thoroughly research your seller account. This goes far deeper than simply reading your Amazon suspension notice. We run reports, search for trouble areas and ask questions. In a personal follow-up call with you, your assigned consultant shares findings and you collaboratively clarify the root cause of the Amazon account suspension.
2
Create & Communicate
We create a customized Amazon appeal letter that answers Amazon’s concerns. The Plan of Action is strategic and unique to your business. Then we follow up. Many suspensions require more than one Plan of Action. We provide additional Amazon appeals, escalation strategies and follow-ups, all for one flat rate
3
Reinstate & Reinvigorate
Once your account is reinstated, it’s time to reinvigorate your account. Based on our due diligence, we make recommendations that keep your account healthy and active—and avoid future suspensions.
Standard Appeal
Our Standard Appeal follows our effective Five Step Appeal Process. It is designed to get an Amazon reactivation the first time — but we don’t give up if you don’t get it back the first try.
Appeal letter delivery: Four business days or less
Rapid Appeal
Our Rapid Appeal follows the same Five-Step Appeal Process as our Standard Appeal – but your Amazon appeal letter will be ready much faster. This is a great option for sellers with large sales volumes.
Appeal letter delivery: One business day
Stay ahead in the rapidly changing world of Amazon. Subscribe to The Consult, our monthly insights for online sellers.
Copyright ©2023 Riverbend Consulting LLC. All rights reserved | Privacy Policy