Amazon Account Transition Services
Helping you avoid suspension when changing account ownership, user permissions and related account updates.
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One minor change to your Amazon account information can end it all.
A simple update to your Amazon account information often triggers a stunning, adverse response from Amazon. It’s especially true when an Amazon account transfers ownership.
We help avoid Amazon’s inclination to place an account “on hold” and even suspend the account. Our experts apply a proven methodology for account updates. It’s a careful step by step approach; a steady cadence to ensure account updates. It’s easy, affordable, safe and successful.
Prevent it or protest it?
The key is prevention. You must be prepared for the worst and ready at a moment’s notice. Preventive efforts require forethought, planning, patience – and a supporting guide that is steady and strong. Our team is your personal guide through account updates. We use a safe, proven and personal process. It’s proven to work.
Many sellers have sold their businesses to a new entity or person, then find themselves stuck. An Amazon suspension.
Our account transition services team works with the new owner–and the existing one—to walk through Seller Central, step by step.
Safe. Systematic. Successful.
Why Riverbend Consulting?
We provide a personal support guide—a helper. This experienced Amazon consultant focuses on precision and patience. He or she knows specific nuances – and methodologies – to make account changes without fearing the worst.
We know what Amazon says – and what it means when they say it.
We know what Amazon expects when they initiate a review, so we have you ready with the required information and documents (what to include and exclude).
We know how to execute each step, when to execute, when to wait, and when to push Amazon to act fast. We know how to navigate the madness.
We know how to prevent it and protest it. Either way, you’re covered.
Common triggers for an Amazon account hold/VCAC
Common “facts” requested by Amazon’s VCAC team
Is it too late?
It’s common for a seller to seek help after being notified by Amazon. We can help here too! This is when you work directly with our “account lockout” team to create a written appeal. Send to appeals page.
Frequently Asked Questions
Taking preventive action is your best bet for never facing an account hold or suspension. While there’s no guarantee that Amazon won’t overreact, being prepared with preventive steps is an all-important best practice for every seller.
This is Amazon vernacular. A VCAC is “veteran customer account compromise.” It is an Amazon action made because Amazon suspects something is awry – and wants account verification documents.
For some reason, Amazon has acted against your account. It’s usually because it believes the account has been compromised in some way. This is Amazon’s way to protect a seller’s assets and private information.
It may take days or weeks, or sometimes longer, depending on Amazon’s response times, and the quality and availability of a seller’s information and documents.