Our eCommerce Seller Blog | Riverbend Consulting

Seller Notes: The Typo That Almost Destroyed a Business

Seller Notes #2: The 30 Units That Never Existed A Typo Amazon Treated Like Contraband Everybody makes mistakes, but not every mistake could cost someone

When Evidence Isn’t Enough: The Art of Being Literal in Your Amazon Seller Account Appeal

Seller Notes #1: The Snapback Cap That Wouldn’t Snap Back A Supplier That Isn’t Real Enough Despite Amazon having already accepted evidence that the hat

How Long Does Amazon Take to Review a Seller Appeal? One Wheel Seller’s 20-Hour Turnaround

Amazon says sellers should generally expect a response to an account-deactivation appeal within 24 to 48 hours. That is an expected response window, not a

How to Win the Walmart Buy Box and Boost Your Sales

The Walmart Buy Box is powerful and often overlooked feature on the Walmart marketplace. But behind the scenes, it controls the flow of sales. If

ChatGPT, Claude, and Amazon Seller Appeals: Why AI Shouldn’t Handle Your Reinstatement Strategy

Generative AI platforms like Claude and ChatGPT have become helpful assets for the modern business owner. They excel at organizing notes, cleaning up product descriptions,

Navigate Walmart Seller Center: A Walkthrough for New Users

Diving into Walmart Seller Center for the first time can feel like learning a new language. For new sellers, it’s a gateway to an expansive

Immediate Actions Needed to Protect Your Amazon Seller Account

Running an Amazon business means you’re always on your toes. Between managing shipments, listing new products, answering customer messages and trying to stay ahead of competitors, it’s easy to assume that

Common Mistakes to Avoid When Creating Amazon A+ Content

Amazon A+ Content is an exciting opportunity to elevate your product listings. It’s your chance to paint a visual story that helps customers understand your

How to Develop Your Amazon Brand Strategy

Selling on Amazon isn’t what it used to be. With countless private-label sellers and Amazon’s in-house brands offering budget-friendly options, standing out takes more than

How to Prevent Amazon A-to-Z Guarantee Claims

One of the most common pain points Amazon sellers face is the dreaded A-to-z Guarantee claim. While the program was created to protect buyers, too many claims can quickly send your account health

Inside the Amazon Fair Pricing Policy: What Triggers Suspensions And How To Respond

Amazon’s Fair Pricing Policy may sound simple, but it’s one of the more opaque and misunderstood aspects of seller compliance. Unfortunately, too many sellers find

Master Walmart Pricing Rules to Prevent Seller Suspensions

Getting pricing right on the Walmart Marketplace is vital to protecting your business. Walmart has invested heavily in automated systems to scan, compare, and enforce

Amazon Prohibited Seller Activities and How to Avoid Them

While some of the rules on Amazon can seem rigid or even frustrating for sellers, they exist for a reason: to protect the ecosystem. Unfortunately,

Amazon order management illustration showing eCommerce fulfillment process

How to Master Amazon Order Management

Amazon order management is the system that turns customer clicks into delivered packages and it can make or break your reputation on Amazon. Sellers who