Amazon Experts
- Our team is packed with subject-matter experts, from ex-Amazon employees to long-time sellers and brand owners.
- We take on the seemingly insolvable challenges others won’t touch.
- Our work ethic and integrity are second-to-none.
- We fight alongside our clients, ease their minds, free up their time and help them boost profits.
Essential Services
Account Appeals
Get your Amazon account reinstated and positioned for future success. Our responsive team leverages creative strategies and walks with you through the reinstatement process.
ASIN Appeals
Minimize lost revenue by getting your ASINs reactivated quickly. We help you submit winning appeals to Amazon, plus offer advice to prevent similar problems in the future.
Seller Account Protection
Protect your account with proactive monitoring and ASIN appeals. We check your account daily for problems and work with your team to maximize account health.
Account Support
Outsource the hassles of your Amazon account. Our seasoned team can answer customer service messages, handle negative feedback, take on projects and more.
Reimbursements
Get back every penny you deserve from Amazon for lost, missing and damaged FBA inventory. We file cases with care and precision, while maximizing your recouped funds.
Virtual Assistant (VA)
Let us serve as an extension of your business. We can invest time and human resources to address your most daunting tasks.
See what our Amazon Experts are saying
Our customers say it best
The Riverbend Team was truly amazing to…
The Riverbend Team was truly amazing to work with! While dealing with Amazon can feel like a never-ending loop to nowhere, the Riverbend Team was there every step of the way!!!
The Riverbend Team was truly amazing to work with! While dealing with Amazon can feel like a never-ending loop to nowhere, the Riverbend Team was there every step of the way!!!
Miranda
I highly recommend Riverbend They'll be on my speed dial in the future.
One of my key products was suspended by Amazon due to an algorithm error. I appealed for 2 months and am certain that nobody bothered reading any of the appeals. Agent Ty Roberts wrote a cogent letter, told me which documents to provide and to whom to direct the letter. The problem was quickly solved, and at minimum cost to me. I highly recommend Riverbend - they'll be on my speed dial in the future.
One of my key products was suspended by Amazon due to an algorithm error. I appealed for 2 months and am certain that nobody bothered reading any of the appeals. Agent Ty Roberts wrote a cogent letter, told me which documents to provide and to whom to direct the letter. The problem was quickly solved, and at minimum cost to me. I highly recommend Riverbend - they'll be on my speed dial in the future.
Phil
These guys were great…
These guys were great. It took about 2 months to get our account reinstated but it was well worth it. Between the emails sent out and continually calling into amazon we were able to get our case escalated and then 5 days later our account was reinstated.
These guys were great. It took about 2 months to get our account reinstated but it was well worth it. Between the emails sent out and continually calling into amazon we were able to get our case escalated and then 5 days later our account was reinstated.
Matt H
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