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Guiding You Through the Toughest Amazon Issues

Amazon insists you’re wrong , but you're not. We can help.

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Start here to solve your Amazon problem.

Out of nowhere, Amazon hits you hard. What they say about “the problem” is vague and confusing. What do they want you to do?

Every seller knows the exasperating journey of automated responses and ignored requests, even when it is Amazon that made the mistake.

We call this the “Tough Stuff”those situations when Amazon demands information and action but offers no direction or explanation.

We can help you resolve your toughest Amazon issues. Winning is possible.

Common Amazon Actions

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Toughest Amazon Issues

We get to the bottom of your toughest Amazon issues.

Here are some of the most common “Tough Stuff” issues we’ve helped resolve. 

Advertising Lockdowns

Amazon wrongly blocks advertising on a hero ASIN.

“I lost Deals access in my account.”

“My ads are blocked for my ASIN.”

“My campaigns aren’t running but they aren’t paused or in ineligible status.”

“My sponsored ads are not showing up.”

Broken Brand Registry

Sellers get kicked out for imaginary “abuse,” or basic functions don’t work.

“Amazon took away my Project Zero.”

“I can’t report IP violations in Brand Registry.”

“Amazon cancelled my Brand Registry account.”

“I can’t register a new brand, product or user in Brand Registry.”

FBA Fiascos

Lost inventory, mis-stickered goods, loss of hazmat─the issues are never-ending.

“My funds are being held.”

“My goods have been stolen and are for sale on Amazon.”

“I need Dangerous Goods storage – or more of it.”

“My inventory has been lost.”

Code of Conduct Chaos

Sellers are accused of abusing buyers, other sellers or even Amazon itself.

“I can’t log into Seller Central.”

“I’ve been suspended for linked
accounts. I’ve never had another account.”

“Another seller is on my listing but the product is materially different.”

“I’ve been asked for a children’s certificate, what’s that?”

Amazon Advantage Problems

Publishers, authors and content creators face recurring account lockouts and Brand Registry problems.

“I sell via Amazon Advantage, and my listings are a mess. How do I fix them?”

“I’m a publisher, but Amazon won’t honor my Brand Registry. What do I do?”

“I meet seller requirements for Advantage but they say I’m not eligible.”

Lawsuits happen. We provide top-notch expert witness testimony.

“I need an expert witness in a legal case.”

Amazon. Solved.

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