Amazon 1P Vendor Account Suspension Appeals

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Get your Vendor account up and running with our best-in-class service

The stakes are high. Your Amazon Vendor account is suspended. You are losing revenue. Your stress level is off the charts.

Get a free quote to appeal your Amazon vendor account suspension.

For the fastest service call 877-289-1017





    Give your troubles to Riverbend Consulting:

    • Our team includes more than a dozen ex-Amazon employees. They understand the appeals process better than anyone else. In some cases, they created it!
    • Our consultants write winning appeals that address Amazon’s concerns.
    • We are relentless. As your advocates with Amazon, we will try every possible solution for your problem.

    Account suspensions we have successfully appealed:

    • Account verification

    • Best-seller rank (BSR) manipulation

    • Code of conduct

    • Condition

    • Counterfeit complaints

    • Expired products

    • Forged documents

    • Frauded account

    • Inauthentic complaints

    • IP – copyright infringement

    • IP – counterfeit

    • IP – patent infringement

    • IP – trademark infringement

    • Linked accounts / related accounts

    • Platform manipulation

    • Price gouging

    • Restricted products

    • Safety complaints

    • Used sold as new

    Riverbend Appeal Process:

    1.

    ASSESS

    We review all notifications and case log messages you provide. We search for trouble areas and as you key questions.

    2.

    CALL

    We discuss our findings and work with you to determine the root cause of the issue. Our experienced consultants apply Amazon intelligence and business know-how to address account issues.

    3.

    WRITE

    We create a customized Amazon appeal letter that answers Amazon’s concerns. The Plan of Action is unique to your business.

    4.

    FOLLOW UP

    Many suspensions require more than one Plan of Action to garner Amazon’s approval. Our team provides additional letters, escalation strategies and follow-up as needed – for one flat rate.

    5.

    ADVISE

    Once your account is reinstated, we provide suggestions for keeping your account healthy and active.

    Standard Appeal

    Our Standard Appeal follows our effective Five Step Appeal Process. It is designed to get your account back the first time — but we don’t give up if you don’t get it back the first try.

    Appeal letter delivery: Four business days or less

    Rapid Appeal

    Our Rapid Appeal follows the same Five Step Appeal Process as our Standard Appeal – but your appeal letter will be ready much faster. This is a great option for sellers with large sales volumes.

    Appeal letter delivery: One business day

    Call for our fastest emergency appeal:

    877-289-1017