Amazon 1P Vendor Account Suspension Appeals
The stakes are high. Your Amazon Vendor account is suspended. You are losing revenue. Your stress level is off the charts.
We Help Amazon Sellers – Not Buyers.
Give your troubles to Riverbend Consulting
- Our team includes more than a dozen ex-Amazon employees. They understand the appeals process better than anyone else. In some cases, they created it!
- Our consultants write winning appeals that address Amazon’s concerns.
- We are relentless. As your advocates with Amazon, we will try every possible solution for your problem.
Account suspensions we have successfully appealed
- Account verification
- Best-seller rank (BSR) manipulation
- Code of conduct
- Condition
- Counterfeit complaints
- Expired products
- Forged documents
- Frauded account
- Inauthentic complaints
- IP – copyright infringement
- IP – patent infringement
- IP – trademark infringement
- Linked accounts / related accounts
- Platform manipulation
- Price gouging
- Restricted products
- Safety complaints
- Used sold as new
The Riverbend Appeal Process
Assess & Assist
We review all notifications and case log messages you provide. We search for trouble areas and as you key questions. We discuss our findings and work with you to determine the root cause of the issue. Our experienced consultants apply Amazon intelligence and business know-how to address account issues.
Create & Communicate
We create a customized Amazon vendor account suspension appeals letter that answers Amazon’s concerns. The Plan of Action is strategic and unique to your business. Then we follow up. Many suspensions require more than one Plan of Action. We provide additional Amazon vendor account suspension appeals, escalation strategies and follow-ups, all for one flat rate.
Reinstate & Reinvigorate
Standard Appeal
Our Standard Appeal follows our effective Three-Step Appeal Process. It is designed to get an Amazon reactivation the first time — but we don’t give up if you don’t get it back the first try.
Appeal letter delivery: Four business days or less
Rapid Appeal
Our Rapid Appeal follows the same Three-Step Appeal Process as our Standard Appeal – but your Amazon appeal letter will be ready much faster. This is a great option for sellers with large sales volumes.
Appeal letter delivery: As quickly as 1 business day
