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Huge ABH Pharma recall snafu leads Amazon to take down wrong supplement ASINs

PL sellers who once used ABH Pharma to manufacture their items see whole catalog deactivated A massive pharma recall in the supplements category has essentially

How to get reimbursed when Amazon loses inbound FBA boxes

Box-level details to the rescue! Every Amazon FBA seller has been there. You ship several boxes of product to the fulfillment center (FC), and Amazon

The other side of IP complaints against Amazon sellers

Many brands are clueless about the damage they do with IP complaints and fake claims The number of account suspensions for alleged intellectual property (IP)

Riverbend’s Account Support Services

This time of year, we know we all have days or weeks where minding our Amazon storefront is not going to be a top priority. As

What does Amazon really think about third-party sellers?

High-volume sales and a large catalog don’t protect your Amazon seller account As we head into peak season, it’s easy for large third-party Amazon sellers

Who gets suspended from Amazon, anyway?

Don’t believe the Amazon boosters who say only “bad guys” are deactivated Who gets suspended from Amazon? It isn’t just “bad guys.” While cruising seller

Riverbend Consulting’s New VIP Service gives Sellers powerful resources to protect their Amazon Seller accounts

Led by Cathy Ceely, this new package offers in-depth insights, POAs, on-call help and more How effectively can you respond to account warnings? Where do

Vendors are getting ripped off by Amazon at the warehouse level

How many millions does Amazon owe to its 1P vendors, and why won’t they pay out? For years, I’ve heard horror stories from Amazon third-party

Amazon FBA mistakenly flagging incoming boxes as “overweight”

Amazon sellers should take precautions to protect themselves from the penalties of overweight boxes Amazon FBA must have its scales out of balance. Over the last

California legislation de-fanged, gives no relief to Amazon sellers

As predicted, the California legislation will not make Seller Performance any friendlier This summer, optimistic Amazon sellers believed there was change in the air. Amazon made

Amazon’s repackaging service now mandatory for FBA returns

Sellers cannot turn off repackaging, but should turn off new “refurbishment” setting ASAP Amazon has recently (and quietly) eliminated third-party sellers’ ability to turn off the horrific

Amazon Selling Coach cannot be trusted

Just because the Amazon Selling Coach recommends items to sell, doesn’t mean they are safe to list Leon sells on Amazon in the Sports &

Sellers suspended for abuse of Brand Registry reporting system

These “abuse of Brand Registry” Code of Conduct suspensions are very difficult to overturn Recently, we have seen multiple seller accounts suspended for abuse of

Amazon FBA: Just say NO to commingling inventory

Commingling inventory is risky strategy may save some change, but it threatens your account and increases returns Amazon FBA sellers should not be commingling inventory.

Amazon sellers: Do this ONE simple thing before you update the credit card in your seller account

Don’t update credit card and banking details in Amazon unless you contact AMZ first The change seemed so harmless and simple. Patti recently switched banks