3P Amazon Account Suspension Appeal

Get your Amazon Seller account up and running with
our best-in class service

The stakes are high. Your Amazon account is suspended. You are losing revenue. Your stress level is off the charts.

Give your troubles to Riverbend Consulting:

Our team includes more than a dozen ex-Amazon employees from Seller Performance, Account Health, Seller Support and more. They understand the Amazon termination process better than anyone else. In some cases, they created it! Our analysts dissect your account to ensure we have a full understanding of the issues that caused your Amazon deactivation.

• Our team includes more than a dozen ex-Amazon employees from Seller Performance, Account Health, Seller Support and more. They understand the Amazon termination process better than anyone else. In some cases, they created it!
• Our analysts dissect your account to ensure we have a full understanding of the issues that caused your Amazon deactivation.
• Our consultants write winning Amazon appeals that address your account’s specific issues.
• We are relentless. As your advocates with Amazon, we will try every possible solution for your Amazon suspension.
• Unlike an Amazon attorney, we don’t take a losing adversarial approach with Amazon. We work within their enforcement processes, which creates the best outcome for most sellers.
• We are equipped to tackle even the most challenging Amazon deactivation. Even if your Amazon account is closed, banned or blocked, we can discuss strategies to win Amazon reactivation.

Suspension types we’ve successfully appealed:

  • Account verification

  • Best-seller rank (BSR) manipulation

  • Code of conduct

  • Condition

  • Counterfeit complaints

  • Drop-shipping

  • Expired products

  • Forged documents

  • Frauded account

  • Inauthentic complaints

  • IP – copyright infringement

  • IP – counterfeit

  • IP – patent infringement

  • IP – trademark infringement

  • Late shipment rate

  • Linked accounts / related accounts

  • Listing violations

  • Order defect rate

  • Platform manipulation

  • Price gouging

  • Restricted products

  • Review manipulation

  • Safety complaints

  • Used sold as new

  • Variation abuse

  • Verified tracking rate (VTR)

Riverbend Appeal Process:

1.

ASSESS

We thoroughly research your seller account. This goes far deeper than simply reading your Amazon suspension notice. We run reports, search for trouble areas and ask you key questions.

2.

CALL

We discuss our findings and work with you to determine the root cause of the Amazon deactivation. Our experienced consultants apply Amazon intelligence and business know-how to address account issues.

3.

WRITE

We create a customized Amazon appeal letter that answers Amazon’s concerns. The Plan of Action is unique to your business.

4.

FOLLOW UP

Many suspensions require more than one Plan of Action to garner Amazon’s approval. Our team provides additional Amazon appeals, escalation strategies and follow-up as needed – for one flat rate.

5.

ADVISE

Once we achieve Amazon reactivation, we provide suggestions for keeping your account healthy and active.

Standard Appeal

Our Standard Appeal follows our effective Five Step Appeal Process. It is designed to get an Amazon reactivation the first time — but we don’t give up if you don’t get it back the first try.

Appeal letter delivery: Four business days or less

Rapid Appeal

Our Rapid Appeal follows the same Five Step Appeal Process as our Standard Appeal – but your Amazon appeal letter will be ready much faster. This is a great option for sellers with large sales volumes.

Appeal letter delivery: One business day

Call for our fastest emergency appeal:

+44-161-8508-269