Amazon ASIN Suspension Appeal & Reinstatement Services
Keep your valuable ASINs up and running on Amazon.
Your ASINs are important. Each day they are down, you lose significant revenue, best-seller rank, and peace of mind.
We Help Amazon Sellers – Not Buyers.
Let Riverbend Consulting take on the fight
- Our team includes more than a dozen ex-Amazon employees from Seller Performance, Account Health, Seller Support and more. They understand the appeals process better than anyone else. In some cases, they created it!
- Our analysts dissect your ASIN to ensure we have a full understanding of the issues at hand.
- Our consultants write winning appeals that address Amazon’s concerns.
- We are relentless. As your advocates with Amazon, we will try every possible solution for your problem.
ASIN suspension types we’ve successfully appealed
- Amazon Transparency – 2D Barcode
- Condition
- Counterfeit complaints
- Expired products
- Inauthentic complaints
- Listing violations
- IP – copyright infringement
- IP – counterfeit
- IP – patent infringement
- IP – trademark infringement
- Pesticides
- Price gouging
- Restricted products
- Safety complaints
- Used sold as new
- Variation abuse
The Riverbend Appeal Process
Assess & Assist
We thoroughly research your seller ASIN. This goes far deeper than simply reading your Amazon suspension notice. We run reports, search for trouble areas and ask questions. In a personal follow-up call with you, your assigned consultant shares findings and you collaboratively clarify the root cause of the Amazon ASIN suspension.
Create & Communicate
We create a customized Amazon ASIN suspension appeal letter that answers Amazon’s concerns. The Plan of Action is strategic and unique to your business. Then we follow up. Many suspensions require more than one Plan of Action. We provide additional Amazon ASIN suspension appeals, escalation strategies and follow-ups, all for one flat rate.
Reinstate & Reinvigorate
Once your Amazon ASIN suspension appeal is reinstated, it’s time to reinvigorate your ASIN. Based on our due diligence, we make recommendations that keep your ASIN healthy and active—and avoid future suspensions.
Standard Appeal
Our Standard Appeal follows our effective Three-Step Appeal Process. It is designed to get an Amazon reactivation the first time — but we don’t give up if you don’t get it back the first try.
Rapid Appeal
Our Rapid Appeal follows the same Three-Step Appeal Process as our Standard Appeal – but your Amazon appeal letter will be ready much faster. This is a great option for sellers with large sales volumes.
Appeal letter delivery: One business day
