Consultation/Problem Solving


Whether you’re a vendor or a third-party seller, operating on Amazon can be fraught with problems. Unfortunately, Amazon’s support teams often provide inaccurate, conflicting or confusing information.

Riverbend Consulting creates strategies to help you address the most challenging issues your business faces on the platform. Book a call with one of our skilled consultants. We will listen to your concerns, ask clarifying questions, work with you to create a solution, and walk you through the escalation process with Amazon.

We can help with a wide range of problems:

  • Complex vendor issues such as agreement audits, inaccurate quick pay discounts and price increase requests
  • FBA problems including storage increase requests, dimension overcharges, prep assessments, and destroyed inventory
  • Brand registry challenges such as inability to edit listings and losing brand registry
  • Loss of Lightning Deals and Subscribe & Save privileges

Don’t see your problem listed here? Don’t worry. We are happy to discuss it with you and determine how we can help.