3P Amazon ASIN Suspension Appeal
Keep your valuable ASINs up and running on Amazon
We Help Amazon Sellers – Not Buyers.
Let Riverbend Consulting take on the fight:
- Our team includes more than a dozen ex-Amazon employees from Seller Performance, Account Health, Seller Support and more. They understand the appeals process better than anyone else. In some cases, they created it!
- Our analysts dissect your ASIN to ensure we have a full understanding of the issues at hand.
- Our consultants write winning appeals that address Amazon’s concerns.
- We are relentless. As your advocates with Amazon, we will try every possible solution for your problem.
Suspension types we have successfully appealed
- Amazon Transparency – 2D Barcode
- Condition
- Counterfeit complaints
- Expired products
- Inauthentic complaints
- IP – copyright infringement
- IP – counterfeit
- IP – patent infringement
- IP – trademark infringement
- Listing violations
- Pesticides
- Price gouging
- Restricted products
- Safety complaints
- Used sold as new
- Variation abuse
The Riverbend Appeal Process
1
Assess & Assist
We thoroughly research your seller account. This goes far deeper than simply reading your Amazon suspension notice. We run reports, search for trouble areas and ask questions. In a personal follow-up call with you, your assigned consultant shares findings and you collaboratively clarify the root cause of the Amazon seller account suspension.
2
Create & Communicate
We create a customized Amazon seller account suspension appeal letter that answers Amazon’s concerns.
The Plan of Action is strategic and unique to your business. Then we follow up. Many suspensions require more than one Plan of Action. We provide additional Amazon seller account suspension appeals, escalation strategies and follow-ups, all for one flat rate
3
Reinstate & Reinvigorate
Standard Appeal
Our Standard Appeal follows our effective Five Step Appeal Process. It is designed to get an Amazon reactivation the first time — but we don’t give up if you don’t get it back the first try.
Appeal letter delivery: Four business days or less
Rapid Appeal
Our Rapid Appeal follows the same Five-Step Appeal Process as our Standard Appeal – but your Amazon appeal letter will be ready much faster. This is a great option for sellers with large sales volumes.
Appeal letter delivery: One business day