Riverbend Consulting

Having problems with Amazon? Let us solve them.

  • Home
  • Suspensions
    • Account Suspension
    • ASIN Suspension
  • Account Services
    • Account Health Check-Up
    • Seller Account Protection
    • Account Management
    • Reimbursements
    • Amazon Editorial Recommendations
  • Our Blog
  • About
    • About Us
    • Our Team
    • Testimonials
    • Referral Program

(877) 289-1017 Contact Us

+44-161-8508-269

MENU

Account Suspension Appeals – First

Has Amazon Suspended 

Your Seller Account?

Don’t waste another moment struggling with
Seller Performance

Terrifying. Unfair. Impossible. Devastating.

Our clients experience a range of reactions when their seller accounts are suspended by Amazon. But they all share one thing in common. They need to be reinstated – fast.
You can rely on Riverbend Consulting to provide your best chance for account reinstatement.

Riverbend Appeal Process

1. ASSESS

We thoroughly research your account or ASIN. This goes far deeper than simply reading your suspension notice. We run reports, search for trouble areas and ask you key questions.

2. CALL

We discuss our findings and work with you to determine the root cause of the issue. Our experienced consultants apply Amazon intelligence and business know-how to address key account issues.

3. WRITE

We create a customized appeal letter that answers Amazon’s concerns. The Plan of Action is unique to your business. Your first appeal letter will be ready for submission in 2 business days.

4. FOLLOW UP

Many suspensions require more than one Plan of Action to garner Amazon’s approval. Our team provides additional letters, escalation strategies and follow-up as needed – for one flat rate.

5. ADVISE

Once your account is reinstated, we provide suggestions for keeping your account healthy and active.

 

Riverbend Expedited Appeal

The Riverbend Expedited Appeal follows the same processes as the Riverbend Standard Appeal. The difference?

Your first appeal letter will be ready for submission in 24 hours – or sooner.

This includes weekends and holidays. In addition, follow-up letters will be provided within one business day.

5 Reasons You Should Choose Riverbend

1

WE CARE ABOUT THIRD-PARTY SELLERS.

Your business is unique and made up of real people. Their jobs may depend on your Amazon seller account. You’ve invested capital in inventory and branding. Riverbend gets it, and we will work alongside you to solve your problems with Amazon.

2

WE KNOW AMAZON.

We have built an experienced team and invested in cutting-edge technology. Our team includes long-time third-party sellers and a former Amazon seller performance manager. Together, the Riverbend team has worked with more than 750 third-party sellers on a wide range of issues. We get it done.

3

WE TALK TO YOU.

When your account is suspended, there is nothing more frustrating than a lack of communication. Our consultants take your business seriously. We answer the phone, return your calls, and respond to your emails in a timely manner.

4

WE UNDERSTAND YOUR NEED FOR SPEED.

You don’t have time to waste. Riverbend understands why you need a rapid response – for the first appeal and any subsequent letters to Amazon.

5

WE WANT TO EARN YOUR TRUST.

We hope every suspension client develops into long-term relationship with Riverbend. After your account is live again, we can offer a wide range of services to increase your revenue and profitability. We will only earn that business if your reinstatement experience is excellent.

Your reinstatement is urgent

Submit your details below and we'll get back to you ASAP
For immediate help call toll free (877) 289-1017

    Standard AppealExpedited Appeal





    Share this:

    • Twitter
    • Facebook

    Our Reviews

    “Lesley and her team were extremely proactive, professional, empathetic and understanding. They began to assess our seller account instantaneously. Lesley was not desperate to receive our instruction like many other consultants. She is well acquainted with all of the Amazon officialdom ”

    GG
     

    When you run a business and you're a one man show you will probably make mistakes that will cost you time and money. When my listing had been closed I tried to write my own appeals, after 3 fails and this message "Based on the information you provided, you may not sell these items on Amazon.com. We removed your listings for these items" I believe that nothing could be done, lucky I was to hear about Lesley and her team. She wrote me a nice and clean appeal, very professional and very fast. After I submitted the appeal they have reopened the product listing. Believe me, the fee they charge is nothing compared to the frustration, the time and money I have lost in the days my listing was closed. I highly recommended!

    Dom
     

    “Considering how complicated my situation was, Lesley was able to grasp every aspect of it and find a solution that worked perfectly. I really thought I didn’t have a chance, but it worked out great and we couldn’t be happier!”

    Steve Ranna
     

    At Amazon, the rules are always changing. Riverbend is our go-to resource to ensure our account is healthy and secure.

    David Botton
     

    Being suspended is scary. The calm, proactive help we received from Riverbend transformed a terrible experience into something positive.

    Jennifer Orr
     
    Home > What We Do > Account Suspension Appeals – First

    Sign Up For
    Our Newsletter

    Categories We Serve

    Automotive Parts & Accessories

    Appliances

    Baby

    Beauty & Personal Care

    Books

    Cell Phones & Accessories

    Clothing, Shoes & Jewelry

    Computer

    Electronics

    Garden & Outdoor

    Health, Household & Baby Care

    Home & Kitchen

    Luggage and Travel Gear

    Luxury Beauty

    Office Products

    Pet Supplies

    Sports and Outdoors

    Tools & Home Improvement

    Toys & Games

    Video Games

    (877) 289-1017

    +44-161-8508-269

    New Jersey • Texas

    © Riverbend Consulting 2021 | Privacy Policy | Site Map |

    Digital Marketing by Paid Search Consulting

    • Home
    • Suspensions
      • Account Suspension
      • ASIN Suspension
      • Back
    • Account Services
      • Account Health Check-Up
      • Seller Account Protection
      • Account Management
      • Reimbursements
      • Amazon Editorial Recommendations
      • Back
    • Our Blog
    • About
      • About Us
      • Our Team
      • Testimonials
      • Referral Program
      • Back