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Amazon Account Suspension Appeals

Get a free quote to appeal your Amazon seller account suspension.

For the fastest service call (877) 289-1017.

Get a free quote to appeal your Amazon seller account suspension.

For the fastest service

Standard Appeal

Our standard appeal follows our proprietary 5 Step Appeal Process. It's designed to get your account back the first time -- and we don't just give up if you don't get it back the first try.

Appeal letter delivery: Under 3 business days

    Standard AppealExpedited Appeal






    Expedited Appeal

    Our Expedited Appeal follows the same 5 Step Appeal Process as the Standard Appeal -- but your appeal letter will be ready much faster, making this a great option for sellers with large sales volumes.

    Appeal letter delivery: Under 24 hours (weekends included)

    Call for our fastest emergency appeal:

    (877) 289-1017

    Learn More

    ⇣⇣⇣

    Suspension types we've successfully appealed:

    Inauthentic Claims
    Counterfeit Claims
    Used Sold As New
    IP Counterfeit Infringement
    Trademark Infringement
    Copyright Infringement
    Late Shipment Rate.
    Order Defect Rate
    Linked Accounts
    Safety Complaints
    Forged Documents
    Review Manipulation

    Riverbend Appeal Process

    1. ASSESS

    We thoroughly research your account. This goes far deeper than simply reading your suspension notice. We run reports, search for trouble areas and ask you key questions.

    2. CALL

    We discuss our findings and work with you to determine the root cause of the issue. Our experienced consultants apply Amazon intelligence and business know-how to address key account issues.

    3. WRITE

    We create a customized appeal letter that answers Amazon’s concerns. The Plan of Action is unique to your business. Your first appeal letter will be ready for submission in 2 business days.

    4. FOLLOW UP

    Many suspensions require more than one Plan of Action to garner Amazon’s approval. Our team provides additional letters, escalation strategies and follow-up as needed – for one flat rate.

    5. ADVISE

    Once your account is reinstated, we provide suggestions for keeping your account healthy and active.

     

    Your reinstatement is urgent

    Fill out the form below and we'll get back to you ASAP

      Standard AppealExpedited Appeal






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      Our Reviews

      “Lesley and her team were extremely proactive, professional, empathetic and understanding. They began to assess our seller account instantaneously. Lesley was not desperate to receive our instruction like many other consultants. She is well acquainted with all of the Amazon officialdom ”

      GG
       

      When you run a business and you're a one man show you will probably make mistakes that will cost you time and money. When my listing had been closed I tried to write my own appeals, after 3 fails and this message "Based on the information you provided, you may not sell these items on Amazon.com. We removed your listings for these items" I believe that nothing could be done, lucky I was to hear about Lesley and her team. She wrote me a nice and clean appeal, very professional and very fast. After I submitted the appeal they have reopened the product listing. Believe me, the fee they charge is nothing compared to the frustration, the time and money I have lost in the days my listing was closed. I highly recommended!

      Dom
       

      “Considering how complicated my situation was, Lesley was able to grasp every aspect of it and find a solution that worked perfectly. I really thought I didn’t have a chance, but it worked out great and we couldn’t be happier!”

      Steve Ranna
       

      At Amazon, the rules are always changing. Riverbend is our go-to resource to ensure our account is healthy and secure.

      David Botton
       

      Being suspended is scary. The calm, proactive help we received from Riverbend transformed a terrible experience into something positive.

      Jennifer Orr
       
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