3P sellers should avoid the urge to raise prices on necessities
By: Lesley Hensell
Don’t be that seller.
The warning signs are everywhere. Manufacturers and retailers who sell grocery, medical and personal care items expect new runs on necessities in the coming weeks. Already, plans are being made to institute new buying limits on customers at retail stores.
This could easily kick off a new cycle for Amazon sellers eager to profit off of shortages in brick-and-mortar stores. We saw it last spring. Retail arbitrage sellers – and even those with wholesale relationships – increased prices for items in short supply. Once again, shortages could make price gouging tempting.
Amazon sees this as price gouging. And Amazon shuts down accounts for price gouging.
What is price gouging?
It’s difficult to find a dictionary definition of price gouging that includes practical terms, like percentages. Legally speaking, different states have different standards. Like a Supreme Court justice once said about a different hard-to-define topic, “I know it when I see it.”
Most folks can agree that doubling a price during a time of scarcity looks and feels like price gouging, especially for essential items. But on Amazon, the standard it much stricter.
Prior to Covid, when natural disasters hit, Amazon would sometimes punish sellers who raised prices more than 10 percent. During the Covid shutdowns last spring, even a nominal price increase on necessities could land a seller in hot water and result in their ASIN being shut down, their account receiving a warning, or worst of all their account being suspended. In April, we discussed enforcement issues such as gouging and warned sellers about linked accounts here. Once again, both seem to be on the rise.
What should sellers expect?
In coming days, weeks – and heaven forbid, months – there will be shortages. Of course, these shortages could make price gouging tempting for third-party Amazon sellers to buy in quantity when they can and sell for a huge profit.
Just don’t do it. Your account depends on it. Don’t be that seller.
Above all, if you have questions about keeping your account in good standing or getting reinstated? Give us a call at Riverbend 877-289-1017
Lesley is co-founder and co-owner of Riverbend Consulting, where she oversees the firm’s client services team. She has personally helped hundreds of third-party sellers get their accounts and ASINs back up and running. Lesley leverages two decades as a small business consultant to advise clients on profitability and operational performance. She has been an Amazon seller for almost a decade, thanks to her boys (18 and 13) who do most of the heavy lifting.
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What makes deal-buying dangerous
Cait provides support to our clients and our operations team. She creates meaningful monthly reports that help us identify trends in client accounts. In addition, she helps manage workflow and ensure everything runs smoothly. Cait spent two years in Amazon Seller Support, where she specialized in feeds, variations, escalations, product compliance and gating. In her off time enjoys baking and exploring with her two daughters.
Jay is a strong advocate for the sellers and goes above and beyond to use his skills to help in every way he can. Jay has experience in Amazon Seller Support/FBA as well as the Amazon Account Health Team. There he worked with sellers to assist them in understanding the metrics and policies related to their Account Health as well as assisting them with reinstatement. Jay enjoys spending time with his wife and has been known to tell Dad jokes on occasion.