What can ex-amazon employees do for you?
At Riverbend, our ex-Amazonians hail from a wide range of departments: Seller Performance, Seller Support, Account Health Services and AWS
Should I hire an ex-amazon employee to write appeals? Our Seller Support pros know strategies for ungating issues, catalog folks don’t. Our Seller Performance team members understand nuances of the appeal process unlike anyone else. Likewise, our Account Health Services employees provide great feedback on how sellers can extract information about their accounts.
Amazon can be quite siloed. Employing experts who have worked in many of these silos gives us access to a broader range of information and strategies to help our sellers solve their ongoing challenges with Amazon. Best of all, we are well-equipped to provide prophylactic strategies that head off problems before they occur.
When a client has a question that one of our team members cannot answer, it goes into the company chat. Chances are, one of our ex-Amazonians knows the right information – or how we can get it.
What’s more, not every employee can be an ex-Amazonian. But we have enough Amazon knowledge in-house that our non-Amazon staff receives extensive training and mentoring from those who spent time at Amazon. It makes for a great mix of consulting know-how, people skills and domain expertise. So, should you hire an ex-amazon employee to write appeals? We think so!